Contact Us2025-06-20T09:44:31+02:00

Contact Reduxi Team

What problem are you trying to solve?

What do I need to use Reduxi P1 Ultra / Ultra Pro?2025-11-18T14:05:13+01:00

Smartphone with iOS or Android, secure WiFi or LTE (with Ultra Pro) network with internet connection at your grid meter location, compatible smart grid meter. You can find the list of most common smart grid meters, compatible with Reduxi P1 Ultra / Ultra Pro in our knowledge base: https://support.reduxi.eu/ 

What’s in the box?2025-11-18T14:04:50+01:00

Reduxi P1 Ultra / Ultra Pro device, cables and user manual. 

How do I access my grid meter?2025-11-18T14:04:35+01:00

To access your grid meter, simply locate your meter box and open it. However, in some countries, the box may be locked and only accessible by grid-provider technicians. If that’s the case, you’ll need to contact your grid provider (DSO) to unlock it for you. 

How can I find the proper port on my grid meter?2025-11-18T14:04:14+01:00

The proper port on your smart grid meter is usually located on the front or side of the meter and is typically labeled as “P1”, “I1” RS 485 or with a symbol indicating data output. It’s a small, sometimes covered port where you can connect communication cables for data transfer. If you’re unsure, check the meter’s user manual for specific instructions or port location.  

Can Reduxi P1 Ultra / Ultra Pro only connect to my grid meter?2025-11-18T14:03:42+01:00

Reduxi P1 WiFi connects only to your grid meter (or other compatible meter), but it can also connect to the Reduxi Controller, which can monitor and control devices like solar panels, batteries, EV chargers, HVAC, and more.  

Which grid meters can I use Reduxi P1 Ultra / Ultra Pro with? 2025-11-18T14:03:05+01:00

Reduxi P1 Ultra works with majority of modern smart grid meters. As long as your meter is equipped with P1, I1, HAN or RS485 port, it will work with P1 Ultra / Ultra Pro. You can find the list of most common smart grid meters, compatible with Reduxi P1 Ultra / Ultra Pro in our knowledge base: https://support.reduxi.eu/ 

How do I set up my energy tariffs or grid fees?2025-11-18T14:02:43+01:00

It’s easy! You can either enter your tariff info manually—the app will guide you step by step—or, if available, you can connect your account directly to your energy supplier or grid provider for automatic updates. 

What can I see in the P1 Ultra / Ultra Pro dashboard?2025-11-18T14:01:41+01:00

If you are using Reduxi P1 Ultra / Ultra Pro just to connect it to Reduxi Cloud and monitor your energy consumption, the dashboard in Reduxi app gives you a clear view of your electricity use. You’ll see how much power you’re using in real time, your current 15-minute average, and the electricity price or grid tariff. You can track your total consumption and costs, monitor savings, and explore detailed analytics showing your daily, monthly, and yearly energy data. Everything you need to understand your energy costs at a glance! 

What happens when I connect my Reduxi P1 Ultra / Ultra Pro to my Reduxi Controller?2025-11-18T14:01:20+01:00

When using P1 Ultra / Ultra Pro as a connection point for your Reduxi Controller to your smart grid meter, P1 Ultra / Ultra Pro will send all the relevant/needed data from grid meter to your Controller, enabling it to optimize production of your connected devices. Reduxi Controller can be installed anywhere, as P1 Ultra / Ultra pro is the only device that needs to be connected directly to your smart grid meter 

What is the difference between Reduxi P1 Ultra and Ultra Pro?2025-11-18T14:00:45+01:00

Reduxi P1 Ultra Pro has an SIM card slot for LTE connectivity as well as external antenna connector for LTE antenna. 

How do I set up my Reduxi P1 Ultra / Ultra Pro?2025-11-18T14:00:18+01:00
  • Download the Reduxi app and create an account. 
  • Plug the P1 Ultra / Ultra Pro into your electricity meter port (depending on connection port / protocol of your meter). 
  • Take your phone, scan QR code on your P1 Ultra / Ultra Pro and configure to which wireless network it should connect  
  • Add P1 Ultra / Ultra Pro to your Reduxi Controller or to Reduxi Cloud in the app – and you’re all set! 
What do I need to use Reduxi P1 WiFi?2025-04-10T09:07:45+02:00

Smartphone with iOS or Android, secure WiFi network with internet connection at your grid meter location, compatible samrt grid merer. You can find the list of most common smart grid meters, compatible with Reduxi P1 WiFi in our knowledge base: https://support.reduxi.eu/

Whats in the box?2025-04-10T09:07:14+02:00

Reduxi P1 WiFi device, RJ12 and RJ45 cables, user manual.

How do I access my grid meter?2025-04-10T09:06:49+02:00

To access your grid meter, simply locate your meter box and open it. However, in some countries, the box may be locked and only accessible by grid-provider technicians. If that’s the case, you’ll need to contact your grid provider (DSO) to unlock it for you.

How can I find the P1 port on my grid meter?2025-04-10T09:06:29+02:00

The P1 port on your smart grid meter is usually located on the front or side of the meter and is typically labeled as “P1” or with a symbol indicating data output. It’s a small, rectangular port where you can connect communication cables for data transfer. If you’re unsure, check the meter’s user manual for specific instructions or port location. Please note that the P1 port can have either RJ12 or RJ45 connector, so choose appropriate cable supplied with your Reduxi P1 WiFi.

Can Reduxi P1 WiFi only connect to my grid meter?2025-04-10T09:06:13+02:00

Right now, Reduxi P1 WiFi connects only to your grid meter. However, by adding the Reduxi Controller, you can also connect and control devices like solar panels, batteries, EV chargers, HVAC, and more. Alternatively, in the future you’ll be able to use our cloud-controller service to connect all these devices without needing extra hardware.

Why should I choose Reduxi P1 WiFi?2025-04-10T09:05:48+02:00

Reduxi P1 WiFi offers all the essential features for seamless connectivity with an easy installation process. It provides instant, actionable data for quick decision-making, making it a cost-effective and efficient choice. It helps you make the most of your data, saving you money without any subscription fees.

Which grid meters can I use Reduxi P1 WiFi with?2025-04-10T09:05:20+02:00

Reduxi P1 WiFi works with majority of modren smart grid meters. As long as your meter is equipped with P1 or HAN port, it will work with P1 WiFi. You can find the list of most common smart grid meters, compatible with Reduxi P1 WiFi in our knowledge base: https://support.reduxi.eu/

How do I set up my energy tariffs or grid fees?2025-04-10T09:04:54+02:00

It’s easy! You can either enter your tariff info manually—the app will guide you step by step—or, if available, you can connect your account directly to your energy supplier or grid provider for automatic updates.

What can I see in the dashboard?2025-04-10T09:04:24+02:00

The dashboard gives you a clear view of your electricity use. You’ll see how much power you’re using in real time, your current 15-minute average, and the electricity price or grid tariff. You can track your total consumption and costs, monitor savings, and explore detailed analytics showing your daily, monthly, and yearly energy data. Everything you need to understand your energy costs at a glance!

How do I setup my Reduxi P1 WiFi?2025-04-11T13:40:34+02:00
  • Download the Reduxi app and create an account.
  • Plug the P1WiFi into your electricity meter P1 port (using either RJ12 or RJ45 cable, depending on your meter).
  • Take your phone, connect to P1WiFi XXXX hotspot and open p1wifi.local url in browser.
  • Configure the wireless networkDownload the Reduxi app and create an account.
  • Add the P1 WiFi to your account in the app – and you’re all set!

You’ll start seeing live energy data right away.

How does the Reduxi device work as software?2024-06-14T13:33:55+02:00

It’s incredibly straightforward: just a few clicks in the configurator and the device is seamlessly added. If the customer later buys a new device, it can be effortlessly integrated without any hassle.

What are your strategies and which end customers are you prioritizing?2024-06-14T13:35:33+02:00

We focus on battery and solar inverter manufacturers who lack a system to seamlessly integrate their devices and manage microgrids. Our solutions offer advanced functionalities to enhance flexibility and optimize distribution networks, providing tailored options for OEMs and distributors.

Do I need an additional energy meter?2024-06-14T13:37:51+02:00

No, you don’t. With our standardized P1 port allows us to connect directly to your billing meter and obtain standardized data from it. If connecting to your current meter is not possible, we can support additional meters, and you can connect to one of those instead.

How does Reduxi integrate with assets measuring?2024-06-14T13:39:00+02:00

For the grid, Reduxi connects to the smart meter to gather data and insights on grid-level activities. Each device also has an energy meter that provides detailed information on its performance. If the smart meter does not support this integration, we can utilize an additional supported electricity smart meter to ensure accurate measurement and monitoring.

How do I connect to the OCPP?2024-06-14T13:42:20+02:00

With an OCPP proxy. Simply input the IP address of Reduxi into the charger, and then enter the backend address into Reduxi. Reduxi will function as a proxy, seamlessly transferring all data from the charger to the backend system.

What is the greatest added value of Reduxi?2024-06-14T13:45:07+02:00

We develop interfaces for direct connection with heat pumps, something none of our competitors offer. Our unique interface allows direct control of the heat pump, solar panel inverters, electric car charger and home battery storage unit offering the lowest level of communication. Additionally, it’s easy to set up—end users can install it themselves.

Where do you typically install Reduxi, especially since it requires a 230V socket?2024-06-14T13:46:19+02:00

We usually install the device in the internet cabinet, where it is easiest to ensure a connection to the internet and power supply. However, it can be a bit more challenging to run a cable for RS485 devices in these cases. Alternatively, we install Reduxi directly in the device itself, such as a charging station or heat pump, where possible. In this setup, we take power from the available terminals within the device.

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